VIFAH Warranty and Returns Information
VIFAH warrants to you, the original purchaser, that their product and all its parts and components are free of defects in material and workmanship within one year from the date of purchase. If you find a defect in material or workmanship in any part or component, VIFAH will, at VIFAH’s option, repair or replace the furniture free of charge. "Defects", as used in this warranty, are defined as imperfection in material or workmanship that will impair the use of the furniture product. VIFAH's warranty is expressly limited to the replacement of furniture parts and components. This warranty does not cover: 1) defects caused by improper assembly, 2) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse or negligence, 3) normal wear and tear due to age, and 4) labor or assembly costs. All VIFAH warranties are limited warranties and are limited to the original purchaser with proof of purchase. In some cases, wear and tear may be depreciated for the time that the product was in use. In no event shall VIFAH be liable for incidental or consequential damages resulting from the use of the product. All shipments should be inspected immediately upon arrival. Please make note of any damage to boxes when signing for shipment. Report any losses or damages promptly to The Natural Abode. Notification must be made within one week of delivery. Save damaged cartons until advised by the VIFAH or claim is resolved. All returns MUST be authorized by The Natural Abode, which will advise you as to return authorization and arrange for pickup or repair of any damaged merchandise. All returns of undamaged products bought over the phone or other sources are subject to a 30% restocking fee and must be approved by VIFAH before return shipment. |